How Can We Help You?
Whether you have a question about your Kundli, need technical support, or want to share feedback — we're here to help.
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Thank you! Your message has been sent. We'll respond within 24 hours.
Before You Contact Us
Check our FAQ section below for quick answers
For billing issues, include your order ID or registered email
For technical issues, describe the steps that led to the problem
Screenshots help us understand issues faster
Connect With Us
Follow us for updates, tips, and astrology insights.
Company Info
Ahmedabad, Gujarat, India
support@shreekundli.com
shreekundli.com
Frequently Asked Questions
Quick answers to common questions about ShreeKundli.
We use precision astronomical algorithms with Lahiri Ayanamsa (the official Indian standard)
for accurate Vedic astrology calculations. Our calculations match those used by professional
astrologers and government panchang publications.
Yes, absolutely. Your birth details and all generated predictions are private and encrypted.
We never share, sell, or expose your personal data to third parties. You can delete your
data at any time from your account settings.
Credits are used for premium features like detailed analysis and comprehensive reports.
You can purchase credit packs from our pricing page. Credits never expire,
so you can use them whenever you need.
We accept all major payment methods through Razorpay including credit/debit cards (Visa, Mastercard, RuPay),
UPI, net banking, and popular wallets like Paytm and PhonePe. All transactions are secure and encrypted.
We offer refunds for unused credit purchases within 7 days of purchase. Please contact our
support team with your order details. Partially used credit packs cannot be refunded.
We typically respond to all inquiries within 24 hours on business days (Monday to Saturday).
For urgent matters, please mention "Urgent" in your subject line and we'll prioritize your request.
Have more questions? Browse our complete FAQ page or send us a message above.
Ready to Explore Your Birth Chart?
Create your free Kundli and discover what the stars reveal about your life.
Create Free Kundli